Full Voice Guide, Menu Operation PSTN Alarm System

DZX group is formed by multiple operating units located in Sweden, HongKong, and Shenzhen. It's a privately-owned high-tech company with years of experiences in developing and manufacturing smart home, fire safety and security related products. Due to the privacy reason, we herein only give the information of production and warehouse.

Copyright Claim: Above video footage and photos are belong to Shenzhen DZX-TECH Co.,Ltd. These content should not be copied and broadcast without authorization.

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1Q : Are you a Manufacturer or Trading ?

A: We are 100% manufacturer on the security accessories range for 15 years . 98% products exported .CE ROHS passed .



2Q : How many languages does alarm system support?

A: English, simple Chinese, French, German, Spainish, etc. We can meet with different market requirements.



3Q: Is the MOQ fixed or Can I have a sample order??

A: We have no limit for MOQ, even buy only 1 piece is warmly welcomed. we also welcome sample order to test and check quality. Mixed samples are acceptable.



4Q:Are customized products accepted?

A: Yes, we can customize sirens and other security accessories according to the customers' demand. OEM/ODM welcomed .



5Q:How to proceed the order if I have logo to print?

A: Firstly, we will prepare artwork for visual confirmation, if the color and position are alright, we would make sampling first from silk print factory and take picture for your second confirmation before mass production..



6Q: How will you control product quality?

A: We strictly control every produce process ,and each product is inspected 3 times by our QC team before
packing. Moreover, our production is abided by ISO9001,CE ,ROHS.



7Q: What about delivery time?

A: Sample :1-3 days after payment received.

Batch quantity order : 5 to 25 days.

The accurate delivery time for checking ,please directly email or call us .



8Q: Do you accept drop shipping?

A: Yes, it’s available?



9Q: How you will send the products to us?

A: We will send the goods to you by TNT, DHL, FEDEX, UPS, EMS,SEA, and AIR etc.



10Q: How about the After-sales service ?

Product warranty period is 1-2 years.

We have a professional team responsible for the After-sales service , any product problems can be solved in time

11Q: Where the alarm system will be installed?

B: It's widely used in home, factory, bank, store, warehouse, supermarket, office, etc.

12Q：Will your products transmit signals to my central station?

Yes. DZX alarm communicators capture the signal from the panel and transmit to our mesh alarm network where they are then transmitted to the dealers central monitoring station via IP or phone li


13Q：Do I need a phone line when using your product?

No, our communicators and smart devices utilize the Internet and Cellular networks to relay alarm signals and device controls. Our flagship products (BAT CDMA and BAT CDMA WIFI) offer alarm communications over Internet with a fail-over to Cellular providing redundancy to enable the best in alarm reliability for your customers. Our Internet-based communicators utilize either an Ethernet connection or Wi-Fi and the Cellular Communicators connect directly to Verizon’s CDMA Cellular network.


14Q：How to make a good installation?

The tips are: Make sure to use a good power supply around 1.5A with 13V-30VDC. The protected area must be clean from metal and moving object the pool holding the unit must be well mounted to the ground with grounded connection to the ground and the (-) of the CSB200 in both sides. Make sure to keep the unit at list 2m' from metal fence use only a shielded cable and ground the shield to the ground in both sides (RX-TX) use the Digitool.